Front Desk Executive

We are looking for a front desk representative to help with receptionist tasks such as greeting guests, scheduling appointments, and handling queries and complaints. You will also be required to take on clerical tasks such as receiving packages, sorting emails, and keeping an inventory of office supplies. Your contribution will help increase the efficiency of the office workflow.

What to expect from the role

• Hands-on experience with support and guidance to customers.
• Exposure to customer service, management, and effective communication.
• Working with the guidance of professionals and seniors with many years of experience.
• Exposure to the field of customer service and all its facets.

Responsibilities

• Greet and welcome guests as they come and go.
• Be professional and pleasant while interacting with guests.
• Handle queries and address complaints.
• Schedule meetings, interviews, and appointments.
• Attend phone calls and redirect them to the appropriate line.
• Take messages and pass them on to the receiver.
• Receive packages, deliveries, and letters.
• Regularly check and sort emails.
• Keep an inventory of office supplies and ensure it is always stocked.
• Maintain a filing system of all required documents.
• Maintain a visitors log book.
• Have an overview of the office expenses and costs.
• Help make travel arrangements or any other administrative help.

Requirements

• Any bachelor’s degree.
• Must be able to understand/speak/write English & Arabic.
• Prior experience in customer service as a receptionist, front desk representative, or relevant position.
• Must know how to use office machinery like a printer, faxing machine, etc.
• Basic computer knowledge (MS Office)
• Excellent communication, written, and people skills.
• Good multitasking, time management, and organizational skills.
• Problem-solving ability with analytical skills.
• Customer-oriented and professional attitude.

Salary

• Negotiable

Job Location

• RIYADH, SAUDI ARABIA

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